Refunds and cancellation

• Within 14 days of paying, email hello@shaanks.com from the address on your account and ask for a refund. No form, and no reason needed.
• We start your refund within 2 working days. Razorpay then takes 5 to 7 working days to send it back to your original payment method, and some banks and card issuers take up to 10.
• The paid plan closes when the refund is made. Your account and the free preview stay.
• An upgrade ($10) is refunded the same way and returns you to the Supplement library.
• After 14 days we do not refund, because the whole library is open from the moment of payment.
• Charged twice, or charged and the library did not open? Email us any time and we fix it, inside or outside the 14 days.

Cancellation: there is nothing to cancel. It is a single payment, not a subscription.